A tranquil escape from the crowds

Our stay at Aldea San Lam was delightful. the spacious apartment style was perfect for relaxation. The pool offered a serene atmosphere, and we enjoyed exploring nearby cafes on rented bikes.

However, the location felt remote, necessitating a car for shops and attractions. Limited parking safety was concerning, and we didn’t receive much support from the staff regarding a theft incident.

The pool area was a relaxing oasis to unwind.

My experience was plagued with issues. the bicycle I rented was in poor condition. it broke down, causing me to waste hours pushing it back to a repair shop. The replacement bike was equally problematic, making it difficult to explore properly. To add to my frustration, the safe in my room malfunctioned on the first day, forcing me to return to the front desk to resolve it, disrupting my plans. Overall, these hassles significantly marred my stay.

The apartment's living room area earned high marks. The couch provided a great spot to unwind after a long day. The cleanliness throughout was impressive, and the kitchen had everything needed for cooking or reheating meals. I consistently found plenty of hot water in the shower, which was a plus. The bed felt comfortable, ensuring restful nights. Air conditioning worked like a charm, keeping the space cool. The quietness of the location allowed for a relaxing stay. However, the distance from the main town and beach was noticeable, making a car essential. The pool area could have used more attention. leaves floated on the surface, detracting from its appeal. Another downside was the bicycle rental experience. The first bike was old and broke down, cutting into my time. The hotel's response felt lackluster, and I ended up needing to secure a functioning bike elsewhere. Also, on the first day, I struggled with the room safe due to a flaw, which required a trip back to the reception. Finally, I noticed that my room wasn't cleaned during the visit.

Consider asking for latest bike rentals as older ones may disrupt your plans. The pool is a serene spot for relaxation at any time.

Bikes for rent available

stayed at aldea san lam, oasis for 5 nights and really enjoyed the apartment style. the location is great, just outside of the city center, with new cafes and food spots nearby. the pool area was fantastic, and i loved having access to free bikes to explore the surroundings.

100% recommend

This was a brilliant stay—my room was spacious and beautifully decorated, and the pool area was absolute bliss! Just be cautious with the slippery stairs when it rains. I'd definitely return!

the perfect tranquil hideaway with an amazing pool area

welcoming pool, comfortable room

slippy stairs

staying at aldea san lam, oasis was amazing! the apartment was beautifully maintained and had everything I needed. the swimming pool provided a perfect spot to unwind, and the free bikes made exploring so much fun. it felt really homey, with lovely art and decor throughout.

would recommend

A Mixed Experience in Tulum

Though the location required a car, the spacious apartment provided ample room for our family. However, we faced issues with parking safety, as our vehicle was broken into during our stay. Future guests should consider securing their valuables and exploring car rental options beforehand.